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FAQs | Localization Guide | Support Forum
Your feedback is important to us in order to get ideas, comments and suggestions of how to make our products and services better for you. Many features and portions of the interface continue to be influenced by comments from users. So if you have a grand idea for a new feature, or a better way of doing something, please drop us a note.

If what you want to tell us is really more of a suggestion or a request for enhancement, please use our Feature Suggestions Forum instead.

Please use this form to send a bug report to us. Be sure to complete all the required fields (marked with *). We may not be able to respond directly to each request due to time constraints. Periodically we will post notices regarding bugs reported by our customers on the FAQs page.

1. Which product and what version of the software are you using?
  *
(example: "PatchWise Free 3.25")
2. What version of Windows are you using? *
3. What language of Windows are you using? *
4. What severity did the bug made? *
5. Please enter a brief one-line description of the problem:
  *
(example: "Cannot use 256-color icon for my patches")
6. What's your expected behavior?
  *
(example: "I want to use my own icon instead of the default one")
7. Is the problem reproducible? *
8. If the problem is reproducible, please list the steps required to cause it. If it is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed, leaving a blank line between steps:
 
(example: "1. Create a new patch. 2. Specify some information ...")
9. If the problem causes any error messages to appear, please enter the first error message here:
 
10. If you have captured any screen shot for the error, please attach it to us here:
 
(note: Only picture files (.jpg or .gif) allowed)
11. Please provide us with the following information in case we need to contact you:

Full Name: *
Email Address: *

(Note: The personal information requested is used for no other purposes than to respond to your feedback. Also see our privacy policy.)
 
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